Frequently asked questions

A rage room—also known as a smash room or anger room—is a controlled environment where people can safely release stress and frustration by breaking objects like glass bottles, electronics, furniture, and more. Equipped with safety gear such as helmets, gloves, and coveralls, participants use tools like bats, hammers, or crowbars to smash items in a designated space. Rage rooms provide a fun, unique, and therapeutic outlet for stress relief, team-building, or just blowing off steam in a safe, judgment-free zone. Whether you're celebrating, venting, or just curious, a rage room offers a one-of-a-kind experience designed for pure, budget-friendly madness.

We care about your safety! Please wear long sleeves, pants (with no rips and covering your ankles), and thick-soled, closed-toe boots or shoes. We will provide you with personal protective equipment (PPE), which consists of headgear and a clear face shield, long-sleeved coveralls, and cut-resistant gloves. We have a limited number of boots in stock, should you opt for additional protection.

Mobile devices are allowed inside the rage room at the participant’s own risk. Mad Glass, LLC is not responsible for any damage done to any devices. We allow our participants to bring their phone or iPod and connect to Bluetooth so that they can listen to their playlist. We do offer recordings of sessions as well as 360 photos for purchase. We will also have an array of music to play in the rooms if you forget to bring your own.

At this time, we can have people aged 13 and older. Anyone under the age of 18 MUST have a liability waiver signed by a parent or guardian and MUST have an adult over the age of 18 present. No exceptions.

We allow guests to bring their own glass and ceramic items. Items must fit into one of our standard totes. Every item must be inspected before it can be broken, and we reserve the right to refuse to allow you to bring any item inside the room. Items cannot be on the Prohibited Items list.

Each session at Mad Glass will run for 20 minutes. Please call/email if you are running late, and we will see if there is room to accommodate you. Keep in mind that this may reduce your session time if there are other appointments after yours. We will not inconvenience other guests by falling behind on our schedule. If you must cancel your appointment, please call or email us at least 24 hours before your session. All cancellations received before the 24-hour deadline shall receive a full refund or be rescheduled. No refunds will be issued for cancellations after the 24-hour deadline or for no-call no-shows.

We gladly accept many household items that are not on our prohibited items list, including: -glassware -dishware -vases -small electronics -printers -flat screen TVs -computer monitors -fax machines -modems -recyclable glass bottles and jars (rinsed) -keyboards -portable radios -computer CPUs

-light bulbs -CRT TVs/monitors -microwaves -AC units -mini fridges -anything toxic/hazardous -tires -furniture

No. We do not allow customers to be under the influence of alcohol or any other substance while participating in our rage room. We recommend that such activities be done once you have finished your sessions with us.